Refund and Cancellation Policy

This Refund and Cancellation Policy applies to purchases made directly from FundedCEO. A separate signed service agreement may contain terms specific to credit restoration, capital advisory, private-client work, or another service. The separate agreement controls for that engagement, but it cannot waive a refund, cancellation, or payment-timing right that applicable law makes nonwaivable.

No refund applies to a free workshop or free assessment because no purchase price is charged. If you cannot attend, use the registration or reminder link to select another available date. Unless expressly stated, live workshops may not include a replay.

Digital products, including the Capital Readiness Fast-Start Kit and Pre-Application Red Flag Checklist, are delivered electronically. Because access is ordinarily provided promptly, purchases are final after the digital product has been accessed, downloaded, or delivered, except where required by law or where FundedCEO confirms a duplicate charge, failure of delivery, or material technical defect that we cannot correct.

If you cannot access a purchased digital product, contact us within seven calendar days of purchase. We will first attempt to restore access or provide a working copy. If we cannot deliver the purchased product within a reasonable time, we will issue a refund. This policy does not restrict a statutory cancellation or refund right.

Capital Circle is billed at the price and interval displayed at checkout, currently offered as a recurring membership where selected. Charges recur until canceled.

You may cancel future renewals at any time through the membership platform's billing controls or by submitting a cancellation request at fundedceo.com/cancel . Cancellation stops future renewal charges and normally allows access through the end of the already-paid billing period. Canceling does not automatically refund the current or a prior billing period.

We generally do not prorate partially used membership periods. We will review requests involving duplicate charges, billing after a timely cancellation, inability to access the membership caused by our systems, or another circumstance in which law requires a refund. A change of mind, failure to use the membership, scheduling conflict, or failure to cancel before renewal ordinarily does not qualify for a refund.

Refunds, cancellation, payment milestones, earned fees, and termination rights for Capital Advisory, Credit Restoration, Credit and Capital Readiness, Wealth and Legacy Coordination, Inner Circle, or another private-client service are governed by the signed service agreement.

A website purchase or payment does not eliminate federal or state protections applicable to credit-related services. FundedCEO will not rely on this Policy to retain a fee that applicable law prohibits it from requesting, receiving, or retaining.

A consumer purchasing covered credit-repair services may have a federal right to cancel the contract without penalty within three business days and may have additional state rights. The applicable service agreement and cancellation notice provide the required procedure and deadline. This Policy does not shorten, replace, or waive those rights.

Credit-restoration payment timing is governed by applicable federal and state law. No statement in this Policy authorizes an advance fee prohibited by the Credit Repair Organizations Act, the Telemarketing Sales Rule, or state law.

A funding-related success fee is governed by the signed advisory agreement, including how the fee is calculated and when it is earned. Charges imposed by a lender, credit bureau, monitoring service, bank, payment processor, government agency, or other third party are controlled by that third party and cannot be refunded by FundedCEO unless FundedCEO collected the charge on that party's behalf and the governing agreement requires a refund.

Use the online cancellation control in the platform through which you purchased whenever available. You may also submit a written cancellation request through the contact method at fundedceo.com/cancel . Include your full name, purchase email, product or membership, and the request to cancel. Do not send sensitive documents or payment-card information.

A cancellation is effective when submitted through the designated online control or received through our written contact channel, subject to any nonwaivable timing rule. Keep the confirmation. If a renewal is processed after a timely, verifiable cancellation, notify us so we can investigate and correct the charge where appropriate.

Submit a request through fundedceo.com , call (945) 231-1540, or write to 539 West Commerce Street, Suite 105, Dallas, Texas 75208. Include your name, purchase email, transaction date, amount, product or service, and reason for the request. Do not include a full card number, Social Security number, consumer report, or bank statement.

We may request information reasonably necessary to locate the transaction, verify identity, and determine whether the request qualifies. We aim to acknowledge requests within five business days. Approved refunds are submitted to the original payment method, and the financial institution may require additional time to post the credit.

Contact us promptly about a billing error so we can investigate. Nothing in this Policy prevents you from exercising lawful rights with your card issuer or financial institution. Knowingly filing a false chargeback or claiming fraud for an authorized purchase may result in suspension of access and recovery of amounts lawfully owed.

A promotional price applies only under the terms displayed with the offer. The expiration of a promotion or a later price reduction does not create a refund right unless the offer expressly includes price protection. We do not use an advertised comparison value unless we have a reasonable basis for it.

We may revise this Policy prospectively. A change will not retroactively eliminate a refund or cancellation right that applied when you purchased, and it will not override mandatory law. The current version will display its effective date.

Questions may be submitted through fundedceo.com , by telephone at (945) 231-1540, or by mail to 539 West Commerce Street, Suite 105, Dallas, Texas 75208.